Humpty Dump Roll Off Services, LLC dba Humpty Dump Roll-Offs & Dumpsters (“Humpty Dump”) respects your privacy. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when you use our services, as well as some of the methods we use to safeguard your personal information.
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.
- Collection of Personal Information
We collect personal information in order to prepare quotes, establish your account, to handle billing and to understand your specific needs to serve you better. Personal information is information about you that is personally identifiable, such as your name, address, project address, email address, credit card number or phone number. All electronic files maintained by Humpty Dump that contain personal information will reside within a password-protected information system and will only be available to employees/contractors of Humpty Dump who have reasonable and appropriate need for access to the information in connection with legitimate Humpty Dump business. Humpty Dump will require all third-party service providers to implement and maintain reasonable security procedures and practices to protect personal information from unauthorized access, use, modification, disclosure, or destruction.
Humpty Dump may additionally use cookies and other technologies to enhance your online experience and to learn about how you use our website and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Humpty Dump’s servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type and the date and time of your visit.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
- User Choices on Collection and Use of Information
We may, from time to time, send you email or text messages regarding our products and services from office@humptydumpco.com and (844) 486-7893. By calling or texting this number, customers also agree to receiving text messages. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally send you direct messages or mail about products and services that we feel may be of interest to you. Only Humpty Dump (or agents working on behalf of Humpty Dump and under confidentiality agreements) will send you these direct messages or mailings only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily edit your account information to no longer receive such offers and mailings. If you no longer wish to receive text messages, you may opt-out at any time by replying “STOP.”
You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our site may not work properly in your case.
- How we use your information
The information Humpty Dump collects is used to comprehensively understand your needs and interests, and permits Humpty Dump to deliver a more consistent and personalized experience. For example, Humpty Dump may use your information to:
- Prepare an estimate for our services;
- Assist you in completing a reservation or order;
- Text you confirmation of delivery or pick up of dumpsters;
- Prepare invoices and communications regarding payment;
- Communicate with you about products and services;
- Provide service and support;
- Update you on new services and benefits;
- Provide personalized promotional offers; and
- Select content to be communicated to you regarding Humpty Dump products or services.
Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our products are used to help make them better.
Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us or our financial services providers, and will not be retained any longer than necessary to provide your services.
- Policy on sharing your information.
Humpty Dump will not sell, rent or lease your personal information to others. Humpty Dump may share personal information with companies working on our behalf and Humpty Dump-owned business entities for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies at least as restrictive as those Humpty Dump has in place.
Circumstances may arise, whether for strategic or other business reasons, in which Humpty Dump decides to sell, buy, merge or otherwise reorganize businesses in various countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information from sellers. It is Humpty Dump’s established practice to seek appropriate protection for all personal information in advance of any such transaction.
We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of Humpty Dump, its users or the general public as required or permitted by law.
- Sites covered by this policy.
The Humpty Dump website (www.humptydumpco.com) may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link you will leave the Humpty Dump website. Humpty Dump does not control those sites nor their privacy practices, which may differ from Humpty Dump’s practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by the Humpty Dump Privacy Policy. We recommend that you read over such website’s privacy policy before providing any personal information. A link to another website from Humpty Dump does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.
- Access to and accuracy of your information.
Humpty Dump strives to keep your personal information accurate and up-to-date. Towards this goal we utilize various technology, management processes and policies. As part of our overall data accuracy initiative, Humpty Dump provides you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data.
We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.
- Keeping your information secure.
Humpty Dump values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, Humpty Dump utilizes industry standard physical, technical and administrative procedures to safeguard any personal information we collect.
- Changes to this policy.
The world of technology changes quickly. If and when there are future changes to our Privacy Policy in response we will post them at www.humptydumpco.com
- Contacting us.
We value your opinions and suggestions. Please email us with any questions or concerns at office@humptydumpco.com
